Where a landlord, freeholder or board wants the day-to-day running of a property taken off their hands, we take it on. That covers tenanted flats and houses as well as the communal areas of a block. Repairs and maintenance are carried out by our own team, so you are not finding, chasing or checking up on separate trades yourself.
This is step one: tell us the property and what you need. The next screen asks for your contact details. The consultation, site visit and written quote are free and carry no obligation.
One arrangement covering repairs, servicing and reporting across a property or a portfolio.
You report a fault, we attend, and we close it out.
Servicing and seasonal work booked before something fails.
A written record of what was done and what it cost.
Entrance halls, stairwells and external fabric belong to the building and not to any one flat. We maintain them for freeholders, residents’ management companies and RTM companies to a schedule you agree in advance.
Repairs to the halls, stairs and shared circulation.
Cyclical decoration of shared areas.
Outside repairs, from rainwater goods to the front steps.
For directors who have to answer to leaseholders.
Quoted works go to the board in writing before anything is instructed, so a decision can be minuted and shown to leaseholders who ask what their money went on.
For buildings without a full-time manager.
Common parts are walked on a schedule and the condition recorded, so the board hears about a problem from us before a leaseholder raises it.
Worth stating plainly, because it is the first thing most people ask.
We look after the building and its condition.
Nothing but our own invoices passes through us.
Our work is the building fabric.
The arrangement is the same shape in each case. What changes is who receives the reporting.
One flat, a house, or a portfolio across several boroughs.
Reporting is kept per property, so you can see what each one has cost across the year. We deal with the occupier directly to arrange access unless you would rather do that yourself.
Boards responsible for the common parts of a block.
Quoted works go to the board in writing before instruction, and inspections of the shared areas are recorded so the board has something to keep and to show leaseholders.
Who we work with:
A managed property runs on the same five stages as a one-off job. The difference is that we already know the building by the time something goes wrong. See the full process.
We walk the property or the block once at no charge, so we know how it is built, where the services run and what condition the common parts are in before anything needs doing.
Works are quoted in writing before instruction and itemised, so a landlord can approve them by email and a board has a document it can minute.
We schedule our team for the work the property needs, and arrange access with occupiers directly unless you would rather handle that yourself.
The job is closed out and confirmed back to you, with the reporting kept per property so you can see what each one has cost across the year.
Inspections of the shared areas are recorded and certificates handed over, so a board has something to keep and something to show leaseholders.
It is quoted rather than taken from a standard tariff. We look at the property or the block, agree what the arrangement needs to cover, and put the basis of charge in writing before it starts. The consultation, the visit and the quote are free.
It depends on the fault and on the current schedule. We would rather tell you what we can commit to than quote a response time we cannot hold. Our hours are Monday to Friday, 8:00 to 18:00.
No. We do not collect rent, and we do not hold deposits or client money. Our invoices cover the work we have carried out, and nothing else passes through us.
No. Service charge funds stay with the freeholder, the management company or its accountant. We invoice for the work we carry out and hold no client money.
Yes. We keep the reporting per property, so you can see what each one has cost across the year.
Yes. Where an agent already holds the client relationship, we act as the maintenance contractor behind it, with reporting suited to their own records. Quoted works still go in writing to whoever is instructing us.
We do, directly, unless you would rather do it yourself. We only use occupier contact details to arrange the works.
No. We do not prepare accounts, issue demands or handle company filings. We look after the building fabric.
Monday to Friday, 8:00 to 18:00.
