An ongoing arrangement for a property or a portfolio: you report a fault once and it gets closed out, and the predictable work is booked in before something fails. This is the repair side on its own, without the wider management arrangement.
Most owners want both. Fixing what breaks is cheaper when the predictable work is already scheduled.
Report it once and it gets dealt with.
The work you can see coming, booked before it bites.
A written history per property.
Anyone who owns or runs a building and does not want to be the one chasing trades.
Tenanted residential property, single units or portfolios.
We arrange access with the occupier directly and confirm the fault closed back to you. Where an agent holds the client relationship, the reporting is shaped to their records.
Offices, retail units and common parts.
Work staged around trading hours where the unit stays open. For blocks, communal repairs and inspections are recorded so a board has something to keep.
Every repair, however small, is priced and signed off the same way. Site survey, fixed written quote, scheduled works, then a joint sign-off. See the full process.
It depends on the fault and the current schedule. Get in touch with the details and we will tell you when we can attend before you commit to anything.
We do not advertise a 24 hour call-out. Our hours are Monday to Friday, 8:00 to 18:00. Tell us what the building needs and we will be straight with you about what we can commit to.
No. This covers the repairs and the servicing. Property management is the wider arrangement, where we also hold the day-to-day running of the property and report on it. Many owners start here and move across later.
No standing fee is required to use us. Work is quoted and invoiced as it arises. Where a portfolio wants a set programme of planned visits, that programme is quoted in advance as its own scope.
Whichever you prefer. Tenants can report faults to us directly, or you can pass them on. We only use occupier contact details to arrange the works.
Monday to Friday, 8:00 to 18:00.